Date Posted [Feb-20-12] (ID: 123861)
YOU MUST HAVE CORRUGATED PACKAGING EXPERIENCE to be considered for this job. Please at the top of your resume quickly outline your Corrugated Packaging experience. Please read the entire job posting carefully.
The Support Service Rep reports to the Customer Solutions Manager. The Support Service Rep is responsible for processing customer’s orders, processing quotations, purchasing supplies and answering phones. The Support Service Rep is also responsible for providing daily support to the Sales Representatives, Customers and Production. The SSR will liaise with, Design, Processing and Production to ensure a smooth transition with launching of new customers and items. The SSR is responsible for account management. The SSR will be responsible for preparing reports for management in a timely manner.
We are in the corrugated packaging industry and knowledge of this industry would be an asset
Job Requirements:
General
Processing orders and releases through the Imaginera System.
Support the Sales Staff with accurate and timely response
Process quotations in the required time lines.
Active Coordination, facilitation of sales problems when requested by the sales dept.
Account Management – is able to manage all account requirements and work in tandem with the outside reps as partners to manage account needs.
Coordinate and facilitate new projects for the Sales Staff
Liaise with the Design Department and the Processing Departments to ensure accurate and timely response to the Sales Staff.
Support Processing and Production with new customers and items.
Liaise with the Inventory Department is regards to slow moving product.
Assess, establish and monitor Inventory for economic order quantity.
Answering Phones
Maintain filing system
Maintains Dockets and Statistical data.
Maintain accurate data in the Imaginera System.
Review and revise Coleman Containers Procedures and Policy’s.
Provide accurate and timely reports to the Sales Team and Management when required.
Take an active role in Continuous Improvement.
Adheres to all Quality System policies, procedures and work instructions
Communicates with Customers on a regular basis to ensure a high degree of customer satisfaction.
Qualifications:
< br>A High School Diploma
Demonstrated knowledge of Microsoft Word and Excel
Must be able to communicate effectively using Microsoft Office and other CCL software as required.
Must be well organized, must manage time will and must have the ability to multi-task.
Must be capable of adjusting self to company goals.
Must have courteous and polite communication skills (oral and written).
Must be able to work under minimal supervision.
Must adjust to flexible working hours.
Willingness to be cross-trained I other departments.
Quality:
Adher e to all Quality System policies, procedures and work instructions.
Demonstrate proactive action on issues relating to;
Housekeeping (Keep the workflow in office efficient)
Safety (Understand and follow health and safety guidelines)
Causal Analysis and Resolution (CAR) in a timely manner
Cost and waste reduction
Continuous Improvement
This position is located in Etobicoke.
we offer an excellent pay package in the $37,000 to $45,000 per year range along with a full benefit package.
Sales Support, Malton, Brampton, York, east York, Vaughn, woodbridge, North York
To apply for this position please copy and paste this URL into your browser and apply directly online. Thank You
http://www.mississaugajobsandcareers.ca/jobs.p hp?ad=1328704736
Job Title Corrugated Packaging Sales Support Person Mississauga
Company Name Nethire
Email resumes@nethire.ca
Website http://nethireinc.com/jobs.ph p?ad=1328704736&category=All%20Categories&coun...
Salary
Province Ontario
Location Mississauga
Region | Metro Area Location -> Ontario -> Toronto (GTA) -> Mississauga
Job Type
Category Categories -> Customer Service / Call Center
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